Frequently Asked Questions

Frequently Asked Questions

General
  • What is the current raid?

    Guess what's rockin' the raid scene? 

    Icecrown Citadel, baby! 

    But hey, here's the scoop: we're not exactly playing by the "progression realm" rulebook at the moment. That may change in the future, or perhaps would be a theme of another realm. :)

    Last updated at March 29, 2024 09:14:02

  • Are there any plans for dropping a fresh raid tier into the mix in the future?

    Are you eagerly awaiting news about a thrilling new raid tier? 

    Well, while we won't be rolling out a shiny new tier just yet (no super-powered gear above item-level 284, sorry!), fear not! 

    We've got some exciting content cooking up that'll push you to your limits and keep you on your toes with fresh challenges and unique experiences.

    Stay tuned for a detailed sneak peek into what's on the horizon. 

    Get ready to dive into the adventure!

    Last updated at March 29, 2024 08:41:27

  • I just reached level 80, now what?

    Congratulations on hitting level 80! 

    Now that you've reached this milestone, the world is your oyster. Head over to Dalaran City, where the original Emblem Quartermasters await your arrival. They've got a treasure trove of gear ranging from item-level 200 to 245 just waiting for you to snag. And guess what? You can grab these goodies using good old gold, no Emblems required anymore!

    With this upgrade, you've got loads more flexibility in your gameplay. Whether you're questing, grinding, or raiding, you can steadily boost your character's item-level using the gold you earn along the way. So dive in, gear up, and show the world what you're made of!

    Last updated at March 29, 2024 09:03:14

  • How frequently does the raid lockout reset?

    Wondering about the raid lockout reset frequency? 

    Well, here's the lowdown: You've got the power to reset it whenever you fancy using a Raid Rejuvenation Potion, snagged from the Miscellaneous Quartermaster in Dalaran City for 180 gold. 

    But if you prefer to stick to the standard, the raid lockout resets like clockwork every week.

    Last updated at March 29, 2024 09:02:30

  • Can you buy the best gear in the game from the donation store?

    No, you can't buy the best gear in the game from the donation store. The majority of items in the donation store are cosmetic, including extremely rare mounts and transmogrification options. However, certain prestigious rewards such as Gladiator mounts and Invincible are excluded from the store.

    While there are a few convenience-related items available, like 36-slot inventory bags or heirlooms, they're definitely not in the "pay-to-win" category. Feel free to browse through the store yourself! It'll be regularly updated with more cosmetics, but you won't find anything related to power-gain.

    Last updated at March 29, 2024 09:12:59

  • If I have a suggestion to improve the realm, where should I submit it?

    You can submit your suggestions on our suggestions forums channel. 

    Additionally, you may also post your ideas on the website forums in the suggestions category.

    Rest assured, the development team diligently reviews every single suggestion submitted, so your voice will be heard!

    Last updated at March 29, 2024 09:12:36

  • Are professions important on this realm?

    Professions play a unique role on our realm. 

    If you're aiming for combat bonuses, you're in luck! You can access these bonuses as soon as you pick up the profession, no leveling required. Simply swing by the respective supply vendors and grab the combat bonus items for a small gold cost.

    But that's not all. If you're keen on being a supplier for the realm, diving into professions can be quite lucrative. Whether it's crafting gems, enchants, potions, or gear, there's a market waiting for you. With some effort, you could rake in a healthy amount of gold for your valuable contributions. 

    So, while professions might not be mandatory for combat bonuses, they sure do offer a golden opportunity for those willing to roll up their sleeves and get crafting!

    Last updated at March 29, 2024 09:12:04

  • Are the dungeons and raids working properly?

    You bet! 

    Our dungeons and raids are running like a well-oiled machine. Massive props to the dedicated developers at Trinity Core for their tireless efforts over the years. We've made substantial improvements across the board, particularly focusing on the most coveted content.

    We're all about the details, no matter how small. But hey, if you happen to stumble upon any issues, don't sweat it. Just report them on our bugtracker, and we'll swiftly tackle them to keep the quality top-notch. Happy adventuring!

    Last updated at March 29, 2024 09:11:29

  • Does gold have any value on this realm?

    Gold is absolutely valuable on our realm! 

    It serves as the primary currency for all your trading needs, whether you're engaging in active player-to-player trades or browsing the auction house for some sweet deals.

    But wait, there's more! We've spiced things up by adding new options to the game that you can snag in exchange for your hard-earned gold. This includes the ability to gear your character up to a hefty 245 item-level. Pretty neat, right?

    With these options at your fingertips, you're not tied to playing with a specific group to progress your character. You have the freedom to pave your own path and prepare for the content you're itching to tackle. Flexibility is the name of the game!

    Last updated at March 29, 2024 09:10:54

  • Are you able to earn gold through PvP?

    Absolutely! 

    Winning a random battleground or rated arena can earn you some shiny loot in the form of Wrathful Battlefield Spoils or Gladiator's Footlockers. Inside these caches, you'll find not only gold but also a chance at scoring some seriously rare and valuable items.

    While the drop table isn't listed, there's a plethora of cosmetic goodies from the donation store that could potentially land in your lap. Best part? All these items are tradable, so it's not just about the bling, but the bragging rights too!

    Last updated at March 29, 2024 09:10:03

  • Where can I get heirlooms for my alts?

    You're in luck!

    If you're looking to gear up your alts with some sweet heirlooms, head over to Dalaran City, where you'll find them near the emblem quartermasters. Each heirloom will set you back 500 gold, a steal compared to the standard Emblems of Heroism.

    But hey, if you're feeling a bit more generous, you can also snag these heirlooms from our donation store for just 2 coins per piece. Happy alt-gearing!

    Last updated at March 29, 2024 09:09:29

  • Which faction is the most populated? Is cross-faction enabled?

    You're in luck! 

    This realm is a cross-faction haven, which means everything from battlegrounds to raids, dungeons, guilds, and even the auction house is open to players from both factions. No need to worry about faction imbalance here! 

    Feel free to play as any race you fancy and team up with your friends regardless of their faction. 

    It's all about unity and camaraderie on this realm!

    Last updated at March 29, 2024 09:08:53

  • Is there transmogrification on this realm?

    For sure! 

    Transmogrification is totally a thing on this realm. You'll find the transmogrifier hanging out in Dalaran City, specifically in the Enchanting area. 

    If you're not sure where that is, just give one of the guards a holler, and they'll point you in the right direction with a handy minimap pin. Time to glam up your gear!

    Last updated at March 29, 2024 09:08:27

  • Are battlegrounds cross-faction as well?

    You bet! 

    Battlegrounds are a melting pot of factions. When you or your premade group jump into the fray, you'll be assigned to a side based on the number of players needed. It's a whirlwind of cross-faction action!

    Last updated at March 29, 2024 09:07:57

  • Are heroic dungeons more difficult than in the original game?

    Absolutely!

    Heroic dungeons have been dialed up a notch in difficulty compared to their original counterparts. They're now set to match the challenge level of the Icecrown Citadel dungeons, which were rolled out later in the expansion.

    Plus, here's a little incentive: When you complete a random heroic dungeon, you'll snag yourself a Dungeoneer's Satchel as a reward. Inside, you'll find roughly 100 gold and even a shot at scoring some super rare items. It's like hitting the jackpot in dungeon diving!

    Last updated at March 29, 2024 09:07:33

Security
  • Can I secure my account with Two Factor Authentication?

    Absolutely! 

    You can fortify your account with Two Factor Authentication in just a few simple steps.

    Head over to the account settings page in your User Panel and navigate to the Two Factor section. Follow the instructions provided there to set it up.

    Quick tip: It's best not to refresh the page between obtaining the QR code and sending a code. Every time you reload the page, a new QR code will be generated until you've successfully entered the code. Keep it steady, and you'll have that extra layer of security in no time!

    Last updated at March 29, 2024 09:06:50

  • Can any of the customer support staff tell me my password?

    Nope, sorry! 

    Our customer support staff can't provide you with your password. It's simply not possible. We don't have access to that information for security reasons.

    But don't fret! If you've forgotten your password or any other credentials, you can easily reset them using our handy recovery services. We've got your back!

    Last updated at March 29, 2024 09:06:28

Recovery
  • Can I recover my Username?

    Absolutely!

     Recovering your username is a breeze. Simply head over to the Recovery page and provide the email address you used during registration. We'll shoot you an email containing your username lickety-split.

    If you don't see the email in your inbox within 10 minutes, be sure to give your Spam Folder a quick peek, just in case it's hanging out in there.

    Last updated at March 29, 2024 09:04:33

  • Can I recover my password?

    Absolutely! 

    If you've got access to the email you used for registration, hop on over to the Recovery page and give password recovery a whirl. We'll shoot you an email chock-full of instructions on how to reset your password and get you back in action.

    And if that email hasn't made its way to your inbox within 10 minutes, don't forget to give your Spam Folder a quick scan. Sometimes, those pesky messages end up hiding in there!

    Last updated at March 29, 2024 09:04:58

  • I've lost access to my phone. Can I reset Two Factor Authentication?

    Of course!

    If you've lost access to your phone, don't worry, we've got you covered. Head on over to the Recovery page and choose the Lost Phone option. We'll promptly send you an email containing a One Time Code. 

    Simply use that code to log back into your account on our website and reset your Two Factor Authentication hassle-free.

    And if that email hasn't landed in your inbox within 10 minutes, be sure to double-check your Spam Folder. Sometimes, emails like to play hide and seek in there!

    Last updated at March 29, 2024 09:05:50